 |
 |
|
|
|
****Web Menu / Drop Down Menu generated by OpenCube NavStudio. (OpenCube Inc. - http://www.opencube.com)****
|
|
 |
|
View the Video |
5MB |
| |
| 
Welcome to the INFO page for DigitalAccessoriesDirect.
info@prolinedigital.com
DigitalAccessoriesDirect is ProLine's online retail store providing shopping convenience and a quality selection of products at exceptional savings. Our web store is stocked with great products that make it easy to find what you are looking for and that will enhance your Home Entertainment Environment!
AMI Corporation, the parent company of DigitalAccessoriesDirect, has specialized in the production and marketing of audio, video and computer accessory products since 1993. Our experience combined with our knowledge allows us to offer you what we feel is one of the best assortments of very unique yet practical home and office products.
We take great pride in speedy, efficient delivery of every order we receive. Your complete satisfaction is our number one goal.
Thanks for visiting the DigitalAccessoriesDirect store. Please visit often, as we are constantly adding new products and specials.
You may order products online anytime from DigitalAccessoriesDirect using Visa, MasterCard, Discover, and American Express. In order to protect you against unauthorized charges, all credit card orders are subject to verification and approval.
Ordering by Phone:
Order by phone through our ORDER HOTLINE: 1-800-325-0853
By Fax:
You can fax us your order information at 303-761-1818 24 hours a day.
By Mail:
When ordering by mail, to ensure the most accurate and quickest delivery of your order, please include a daytime phone number so we may contact you with any order details. We accept personal or company checks, however, there is a waiting period for check clearance before shipping. No C.O.D. Shipments.
Our mailing address is:
DigitalAccessoriesDirect
Division of AMI Corporation
3910 S. Decatur Street
Englewood, CO 80110
Shipping and Handling:
Standard shipping 5-7 business days Via FedEx Ground or Priority Mail.
2 Day shipping via FedEx Express.
Charges are for the continental USA only.
We are unable to ship to a P.O. Box, please always include a street address and phone number.
Please direct inquiries for shipping charges to: info@prolinedigital.com
|
DigitalAccessoriesDirect is committed to ensuring your privacy and security as a valued customer.
All information transmitted through our site is secured using the latest encryption methods. Personal and credit card information is filed securely with confidential status.
We do not share, sell or trade any customer information.
Items purchased from DigitalAccessoriesDirect
and returned within 14 days from the date of receipt with the complete shipping invoice are eligible for refund or exchange. No refunds or exchanges are allowed after 14 days from the date of receipt. Items must be in new condition, including the original box, packaging, manuals and accessories.
A 20% restocking fee will be charged for all non-defective items returned within 14 days. Defective items may be returned for warranty replacement within 30 days from the original ship date. After 30 days, items must be returned to the manufacturer for warranty service. Freight and handling charges are not refundable for non-defective items. Any return must comply with the return procedure set forth below.
Returns Procedure
Contact our customer service department at 1-800-325-0853 and they will give you an email address to specifically email us in detail the problems of the item in question.
We will then reply back with a Return Authorization (RMA) number with procedures and details about your return process. RMA numbers are valid for 10 days from date of issuance. We are unable to accept returns without an RMA number. There is a 20% RE-STOCKING charge on all returns, whether opened or unopened. The 20% RE-STOCKING charge will be assessed at the time of refund or exchange. The 20% is only on opened products and products that are not defective. Defective Returns will be replaced with same model. All returns must be shipped prepaid. DigitalAccessoriesDirect.com will refund shipping charges for defective/damaged merchandise only.
|